Privacy Policy

Your consent

By using Sea Treats website, you understand and agree that any personal information you provide on the website will be held on our database, which is accessed by us, our group of companies and other selected third parties.

What information we collect and why?

When you purchase products online, set up an account with us, join our newsletter or enter a competition, we ask you for essential information including your name, postal address, email address, telephone number and payment information when making a purchase.

The primary purpose of collecting this information is to process your online order and related communication including order confirmation and delivery information, as well as contacting you about your order where necessary.

We may collect data to speed up the purchasing processes once you have registered online and made a purchase to enhance your shopping experience. Also, to inform you of any special offers, new products or services and to gain feedback and market research to understand our customers’ needs.

It is important to us that we provide your and your pet with a good product, price and service, we can use your information to respond to you and resolve any queries or issues you may have had.

How we protect your information

Sea Treats endeavours to protect your personal information, we take technical precautions to prevent the loss or misuse of your personal information. We store all personal information on our secure servers and any transaction you make through the website will be encrypted using SSL technology.

We do not store any credit card details or other sensitive information at Sea Treats. Unfortunately, any data transmitted through the internet is not entirely secure, while we do our best to protect your personal information, we cannot guarantee the security of your personal information. Any personal data submitted through the website is at your own risk.

You are responsible for keeping your password secure, we will never ask for your password via email or any other means and any attempt of this should be treated as suspicious. Please inform us immediately if any attempt to obtain your password has been made.

  • Protecting your security
  •  Statement on the use of personal data

Cookies

We may use cookies on the Sea Treats website to enhance user experience, using cookies enables us gather certain useful information whilst you navigate our site. User’s web browser places cookies on their hard drive for record keeping purposes which make the website more user friendly, for example allowing us to save your password without you having to re-enter it every time you visit the website.

Whilst most web browsers accept cookies, you may set your web browser to reject cookies. If you do choose to reject cookies some parts of Sea Treats website may not function properly. 

Access rights

Under the Data Protection Act you have the right to request a copy of the personal information Sea Treats holds about you. To obtain a copy of this information please contact us by emailing sales@seatreats.co.uk or telephone us on 01472 867170 between 9am and 5pm Monday – Thursday, and 9am – 4pm Friday. A charge of £10 is applied to receive this information and we will require you to provide two pieces of approved photographic identification.

Changes to our privacy policy

We may update this Privacy Policy by posting updated versions on this page of the website. You should check this page every time you submit any personal data, to ensure you are happy with any changes. Where appropriate, we will notify you of any changes to the privacy policy, if you have any queries about data protection please email us on sales@seatreats.co.uk or telephone us on 01472 867170.


Top